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Despite deferred IPO, Del Monte PH signs partnership with VN’s Vinamilk

Pineapple and fruit juices, tomato sauce, and spaghetti sauce — these are products that have already become staples in Filipino homes thanks to Del Monte. Over the course of the pandemic, the brand has kept products available in many supermarkets and retail shops, making them easily accessible and readily available. On the business front, Del

Kenny Rogers and Coke: A much-awaited combo is finally here!

Kenny Rogers Roasters has always been a family favorite and this new partnership is nothing short of being awesome! But before that, story time! Growing up (and still living) in Laguna, I recall many occasions when we’d travel to Alabang or Las Pinas just so we could visit amusement parks like Pixie Forest, X-site, and

A survivor’s guide to dealing with TB discrimination

Social discrimination has been ongoing for decades and history shows that people with disabilities are more likely to be discriminated. While there are those who advocate for positive change in society, there are still many who aren’t mindful of the damage it causes to an individual. This is why we’ve decided to shed light on

NTT reports a rise in CX technology but still struggles to satisfy many

In NTT Ltd’s 2021 edition of the Global Customer Experience Benchmarking Report (GCXBR), the company has found improvements in customer experience (CX) systems during the pandemic that satisfied a number of consumers. However, many remain unsatisfied due to failures brought by limited technology. This year, NTT interviewed 496 professionals across 34 global markets and 14

OPPO reveals recipe for success in pandemic playbook

E-Hustle

In The E-Hustle: What the Country’s Best Digital Leaders Can Teach You About Launching and Growing Your Online Business, published by Bookshelf PH, new entrepreneurs can learn everything they need when navigating the world of e-commerce, especially in the Philippine context. E-commerce in the country has grown steadily, reaching US$3.55 billion in revenue last year.

Comelec extends deadline for voter registration to October 30

The Commission on Elections (Comelec) and the en banc have approved the extension of voter registration from September 30 until the end of October. Their office will accommodate registrants Mondays to Fridays 8 AM to 5 PM, no Saturdays except for the last day of registration which will fall on October 30. However, registration will

New startup incubator to foster change in global hospitality

adrian ra

The hospitality industry is one of the most affected sectors by the COVID-19 pandemic. With borders closed off and flights grounded, the World Travel and Tourism Council estimates $4.7 trillion in losses in the sector in 2020. Establishments across the world shuttered and many employees were laid off. But with the rollout of vaccines in

Radisson Hotel Group reaches milestone, Opens 100th hotel in India

radission bhopal facade

Radisson Hotel Group achieved a historic milestone of 100 operating hotels in India, following the opening of Radisson Bhopal. With 100 operating hotels in its portfolio, the Group strengthened its network and further its operations strategy known as India Unification Plan, which has been a key guiding factor in its success throughout the pandemic. Under

The flight to recovery continues: JAL expands network plan until January 2022

The world is slowly showing signs of recovery from the pandemic as the number of those vaccinated continues to grow everyday. As of September 27, 2021, more than 6.13 billion vaccine doses have already been administered globally. Portugal, United Arab Emirates, Malta, Singapore and Qatar are the top countries when it comes to the percentage

IBM Watson’s new AI and automation features improve customer service experience

Carson Masterson

IBM launched their new artificial intelligence (AI) and automation capabilities in IBM Watson Assistant—the company’s intelligent virtual assistant—that will help businesses create enhanced customer service experiences across any channel—phone, web, SMS, and any messaging platform. In partnership with IntelePeer,—a leading Communications Platform-as-a-Service provider—IBM will set up and test a voice agent, and a new agent